FAQs
With Headquarters in Bayamón, Puerto Rico, we provide service to Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bonaire, the British Virgin Islands, the Cayman Islands, Curaçao, Dominica, Grenada, Grenadines, Jamaica, Montserrat, Saba, Saint Barthélemy, Sint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, St. Martin/St. Maarten, Trinidad and Tobago, the Turks and Caicos Islands, and the U.S. Virgin Islands in the Caribbean, Belize in Central America and Guyana and Suriname in South America.
Connected accuracy (hardware + corrections + software), the latest geospatial technology, certified local support, a repair center, and our own GNSS VRS network in Puerto Rico.
Yes. Our technical team, support and training team work in both languages on request.
We coordinate on-site/remote demos and proofs of concept if the demo equipment is available.
FAQs
Yes, with certified personnel for GPS/GNSS and controllers. We handle RMAs with manufacturers when applicable.
It varies by brand and product (e.g., certain Trimble GNSS units may have extended coverage). We’ll specify the exact policy for each model.
Yes. Customized courses in ES/EN for GNSS, controllers, Trimble Access, TBC, TerraFlex/Terra, SiteVision, point-cloud workflows, drones, LiDAR, and bathymetry.
On-site, remote, or hybrid. It includes materials, guided practice, and a certificate of participation.
A network of 8 reference stations (CORS) registered with NOAA/NGS that provide high-accuracy corrections to GNSS users on the island.
Yes, we schedule a technical visit based on location and scope.
For RTK, typically centimeter-level under suitable conditions (open sky, correct configuration, and good surveying practices).
A compatible receiver, a data plan, and a subscription/activation. We assist with onboarding, configuration, and testing.
We provide guidance on best practices and regulatory references (for example, FAA/local authorities). Final regulatory responsibility lies with the operator.
Yes. We coordinate shipping and, if applicable, on-site installation/commissioning.
For critical projects and equipment, yes. We define it in the proposal.
Yes, but HLCM’s main focus is geospatial; we size the scope according to the need.
Contact
At HLCM Group, we transform field measurements and modeling into reliable decisions. Our technical team will guide you through geospatial solutions, drones, LiDAR, precision agriculture, and more — with coverage across Puerto Rico, over 25 Caribbean territories, Belize, Guyana, and Suriname.
